August 12, 2026
Terms and conditions for using Pelorina
Please read these terms carefully before using this site.
Two simple ideas sit behind these terms: you deserve to know what to expect from this site, and
we need to be clear about what we can and cannot do. When you visit Pelorina to read about social
assistance for pensioners in South Africa, you agree to use the information in line with the
rules set out here. The site offers general guidance, not personal advice, and it does not
replace conversations with officials or qualified professionals. By continuing to browse, you
accept that results may vary, that past performance does not guarantee future results, and that
you remain responsible for how you act on what you read.
- Acceptance of terms
- These terms and conditions apply to your use of Pelorina and any content, features or services available on it. By accessing or using the site, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree, you should stop using the site. We may update the terms from time to time by posting a new version here, and your continued use after changes take effect will be treated as acceptance of the updated terms, as far as the law allows.
- Nature of the service
- Pelorina provides general information about social assistance related to pensioners in South Africa. The content is prepared with care, but it is not tailored to your personal circumstances and should not be treated as legal, medical, financial or other professional advice. We do not handle applications, payments or appeals on your behalf, and we cannot influence decisions made by authorities or other third parties. Before taking important steps, you should confirm key details with official sources or suitably qualified professionals, bearing in mind that results may vary and that no example on the site can predict your outcome.
- User responsibilities and acceptable use
- You agree to use Pelorina only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the site. This includes avoiding behaviour that could damage, disable or impair the site, or interfere with other people’s ability to access information. You must not attempt to gain unauthorised access to any part of the service, introduce malicious code, or use automated tools to scrape or harvest content in a way that breaches applicable law or these terms. When you contact us, you agree not to send unlawful, harmful, abusive or misleading material.
- Content ownership and permitted use
- Unless stated otherwise, Pelorina and its licensors own the intellectual property rights in the content and materials on this site, including text, layout, images and logos. You may read, print or download reasonable portions of the content for your personal use or to support a pensioner, family member or community group, provided you do not modify the wording in a way that could mislead others. Any broader reproduction, distribution or use of content for commercial purposes requires our prior written permission. You must keep existing notices of rights intact and avoid presenting our material as if it were your own original work.
- Disclaimers and no warranties
- Information on this site is provided in good faith and based on sources we consider reliable at the time of writing, but it may not always be complete, accurate or up to date. Laws, policies and local practices can change, and offices may interpret rules differently. To the fullest extent permitted by South African law, we exclude all warranties, representations and conditions, express or implied, regarding the site and its content. We do not warrant that the service will be uninterrupted, secure or error-free, or that it will meet your expectations in every respect.
- Limitation of liability
- To the extent allowed by law, Pelorina and its operators will not be liable for any loss or damage arising from or in connection with your use of the site, your reliance on its content or your inability to access it. This includes direct, indirect, incidental, consequential or special losses, such as loss of income, opportunity, data or goodwill, even if we have been advised of the possibility of such damage. We do not control decisions made by authorities or other third parties, and we cannot be held responsible for the outcomes of applications, assessments or enquiries. Nothing in these terms is intended to exclude or limit liability that cannot be excluded or limited under applicable South African law.
- Links to other sites
- Pelorina may include links to external websites, documents or services that we believe could help you understand social assistance for pensioners. These links are provided for convenience and reference only. We do not control, endorse or take responsibility for the content, availability, security or privacy practices of third party sites. When you follow a link, you do so at your own discretion and should review the terms and policies that apply to that external service before relying on its information or providing any personal data.
- Governing law and severability
- These terms, and any dispute or claim arising out of or in connection with them or your use of the site, are governed by the laws of the Republic of South Africa, without giving effect to conflict of law principles. Subject to any rights you may have under consumer or data protection laws, you agree that South African courts or other competent bodies will have jurisdiction over such disputes. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect, limited only to the extent necessary to reflect that decision.
- Changes to the site and terms
- We may update, modify or withdraw parts of the site or these terms at any time, for example to reflect changes in law, practice or how we present information. Where changes are significant, we aim to highlight them on the site, but it remains your responsibility to review the current version of the terms when you visit. If you continue to use Pelorina after changes take effect, you will be taken to have accepted the revised terms, as far as applicable law permits. If you do not agree with an updated version, you should stop using the site.
Questions about these terms
You may read these terms after a long search for clear information, so we keep them as straightforward as possible. If something here is unclear, seems out of date or does not match your experience of using Pelorina, you can contact us using the details on our contact page. We consider questions about these terms carefully, compare them with current practice and law where possible, and may adjust the wording in future updates, although we cannot respond to every individual message.
Email content@pelorina.sbs
Phone +27511554740
Postal address 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Effective date · August 12, 2026
Version 1.0